Help Center
Have Questions? We Have the Answers.
Everything you need to know about your digital wedding invitation — from setup to RSVP.
Usually within 24 business hours after complete details are received and payment is confirmed.
Unlimited text typo fixes (names, address, date/time) within 1×24 hours. Photo changes: up to 3 replacements.
After finalization, the template layout and language structure cannot be changed. Text corrections can be done before the event.
Not included in standard packages. For custom styling, contact admin for additional pricing.
Revisions are not accepted after the event date. Please request changes before the date listed on the invite.
Unused sections can be hidden, but it doesn't reduce package price and cannot be swapped.
Yes, contact admin before the event date to update.
Your invitation link is guaranteed active for at least 5 years from the wedding date while the platform operates. We commit to giving at least 30 days notice before any policy changes.
Yes, fully responsive on phones, tablets, and laptops.
Yes, view guests, attendance, pax count, dietary notes, and export CSV.
Yes, toggle English/Bahasa Indonesia.
Yes, you'll get a shareable link optimized for WhatsApp.
It's how long your invite link stays active after the wedding. Essence is 6 months, Signature is 1 year, Grand is 3 years.
Yes! Contact our team anytime and we'll top up to the higher plan — you only pay the difference.
None. You pay once for your plan. Add-ons are optional and priced clearly. No monthly fees, ever.
Still have questions?
Our team is happy to help on WhatsApp — usually within minutes.
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